1. Introduction
At the All India Institute for Computer & Vocational Training (AIICVT), we are committed to providing high-quality educational services and ensuring customer satisfaction. This Return Policy outlines the conditions under which returns and refunds will be processed.
2. Course Fees
Non-Refundable Fees:
- Registration fees, admission fees, and any other administrative fees are non-refundable.
Refundable Fees:
- Course fees are refundable under specific conditions outlined below.
3. Conditions for Refund
Refunds for course fees will be considered under the following conditions:
- Course Cancellation: If AIICVT cancels a course due to insufficient enrollment or other unforeseen circumstances, a full refund of the course fee will be provided.
- Withdrawal: If a student wishes to withdraw from a course, they must do so within a specified period from the start of the course to be eligible for a partial refund. The refund amount will depend on the date of withdrawal relative to the course start date.
4. Withdrawal and Refund Process
Withdrawal Request:
- To withdraw from a course, students must submit a written request via email to info.aiicvt@gmail.com or contact our office directly.
Refund Timeline:
- Refunds will be processed within 15 business days from the date of approval of the withdrawal request.
5. Material and Resources
Digital Materials:
- Fees for digital materials, including e-books and online resources, are non-refundable once accessed or downloaded.
Physical Materials:
- Physical materials, if provided, must be returned in their original condition within 7 days of receipt for a refund. The cost of return shipping will be the responsibility of the student.
6. Exam and Certification Fees
Exam and certification fees are generally non-refundable, except in cases where AIICVT cancels the exam or certification. Specific policies for refunds of these fees will be communicated at the time of registration.
7. Third-Party Services
For services provided by third parties, such as certification exams by external organizations, the return and refund policies of those third parties will apply.
8. Contact Information
If you have any questions or concerns about our Return Policy, please contact us at:
All India Institute for Computer & Vocational Training (AIICVT)
Head Office: Jaunpur, Uttar Pradesh, India
Email: info.aiicvt@gmail.com
Phone: +91 9565459280
9. Amendments
AIICVT reserves the right to amend this Return Policy at any time. Any changes will be posted on our website, and it is your responsibility to review the policy periodically.